Accessibility Statement

Last Updated February 26, 2022.

Carmel Hearing Aids strives to ensure that its services are accessible to people with disabilities. Carmel Hearing Aids has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

ACCESSIBILITY ON CARMELHEARINGAIDS.COM

Carmelhearingaids.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Carmelhearingaids.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).

ENABLING THE ACCESSIBILITY MENU

The Carmelhearingaids.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the left-center of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

DISCLAIMER

Carmel Hearing Aids continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.carmelhearingaids.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.carmelhearingaids.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

HERE FOR YOU

If you are experiencing difficulty with any content on www.carmelhearingaids.com or require assistance with any part of our site, please contact us during normal business hours as detailed below, and we will be happy to assist.

CONTACT US

If you wish to report an accessibility issue, have any questions or need assistance, please contact Carmelhearingaids.com Customer Support as follows:
Regular: (831) 625-6159
TDD/TTY: 711
Email: accessibility@carmelhearingaids.com

Relay Calls: Using the California Relay Service (CRS) 

If you have limitations hearing or speaking a specially-trained Communications Assistant (CA) can relay telephone conversations for all of your calls.

Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard telephone. Friends, family, and business contacts can dial 711 for Relay calls, too.If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality- and language-specific numbers below. The call will be routed to the CRS provider. 

CRS provides a variety of modalities: Modal ties are the type of service used based on the communication needs of the call parties.

Federal regulations specify very strict confidentiality requirements for CAs of all Relay services. No part of the conversation that takes place between callers is revealed or recorded in written, verbal, or any other form. CRS CAs do not participate in the conversation and acquire no benefit from information relayed.